Team-based care, close to home
Best Care is transforming chronic disease management in Canada by delivering high-quality care close to home, improving lives for patients, providers and our health system.
How does it work?
Best Care helps people living with chronic health conditions better manage their health. We deliver quality standard care wherever patients normally get their primary care, improving their quality of life while also reducing the pressure on physicians and other care providers, emergency services and hospitals.
Benefits for
Providers
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Less administrative workload
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More time for patient care
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Improved patient adherence to treatment plans
Benefits for
Patients
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Better understanding of their chronic health condition and related conditions
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Harmonized care and access to preventative options
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Reduced emergency and hospital visits
Benefits for the
Healthcare System
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Reduced hospitalization and emergency room visits
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Millions in cost savings
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High return on investment
Benefits for
Healthcare System
-
Reduced hospitalization and emergency room visits
-
Millions in cost savings
-
High return on investment
Benefits for
Patients
-
Better understanding of their chronic health condition and related conditions
-
Harmonized care and access to preventative options
-
Reduced emergency and hospital visits
Benefits for
Providers
-
Less administrative workload
-
More time for patient care
-
Improved patient adherence to treatment plans
Harmonizing care for better chronic disease outcomes
Our approach is holistic and person centred. That means we consider how various chronic health conditions – from lung diseases to diabetes, kidney disease, heart failure and more – may be interrelated. That supports better care and better outcomes.
Delivering on all quality standards and best practices
Standardized care aligns with best practices defined by provincial, national, and international guideline standards. Patients are empowered to play an active role in their own care journey through educational support, personalized care plans and self-management training.
Patients and Provider Perspectives
Hear about Best Care’s impact from the patients and providers who work with us.
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"Dr Licskai explains the integrated disease management model and the proven impact for patients, physicians and the healthcare system."
Dr. Licskai
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Dr. Chris Finley highlights lung cancer’s impact as Canada’s leading cause of death, the importance of early detection, and the life-saving role of policy leadership for integrated care as demonstrated by Best Care.
Dr. Chris Finley
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Dr. Walter Owsianik highlights the strain on the health system, how Best Care improves chronic disease management to keep patients out of hospital and how he appreciates the program in his practice.
Dr. Walter Owsianik
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A Best Care patient shares how the program’s personalized education, one‑on‑one support and coordinated guidance through COPD management and lung cancer screening made her feel supported and gave her and her family peace of mind.
Lynne
Dr Licskai explains the integrated disease management model and the proven impact for patients, physicians and the healthcare system.
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Dr. Licskai
Dr. Chris Finley highlights lung cancer’s impact as Canada’s leading cause of death, the importance of early detection, and the life-saving role of policy leadership for integrated care as demonstrated by Best Care.
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Dr. Chris Finley
Dr. Walter Owsianik, a Best Care PCP in Hamilton, highlights the strain on the health system, how Best Care improves chronic disease management to keep patients out of hospital, and how he appreciates the program in his practice.
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Dr. Walter Owsianik
Patient
”It was so nice to be able to go and talk and tell them how I was actually feeling and all the things that I didn't understand, I got answers to.”
Bonnie
”It was so nice to be able to go and talk and tell them how I was actually feeling and all the things that I didn't understand, I got answers to.”
Tony
Patient
”It was so nice to be able to go and talk and tell them how I was actually feeling and all the things that I didn't understand, I got answers to.”
Carly
Patient
”It was so nice to be able to go and talk and tell them how I was actually feeling and all the things that I didn't understand, I got answers to.”
Bonnie
”It was so nice to be able to go and talk and tell them how I was actually feeling and all the things that I didn't understand, I got answers to.”
Bonnie
Physician
”It was so nice to be able to go and talk and tell them how I was actually feeling and all the things that I didn't understand, I got answers to.”
Bonnie
Patient
”It was so nice to be able to go and talk and tell them how I was actually feeling and all the things that I didn't understand, I got answers to.”
Bonnie
”It was so nice to be able to go and talk and tell them how I was actually feeling and all the things that I didn't understand, I got answers to.”
Bonnie
Physician
”It was so nice to be able to go and talk and tell them how I was actually feeling and all the things that I didn't understand, I got answers to.”
Bonnie
Best Care Stories
Explore more about Best Care and our impact in the news.
Explore more about Best Care and our impact in the news.
Office of the Auditor General of Ontario
"The Best Care program focuses on integrated chronic disease management and promotes evidence-based standards through all levels of care, and has seen positive outcomes for other chronic diseases such as asthma and chronic obstructive pulmonary disease. The Best Care program began work on heart failure in 2016 as a pilot, with full launch in 2018. The region has experienced early success in improving outcomes, such as patient quality of life and reduced hospitalizations and emergency department visits."
The Conversation
"When evaluating programs in terms of health economics, a program is dominant when it improves patient outcomes and costs less than the alternative standard of care: in other words, better care at a lower cost."
Pulmonology Advisor
"associated with a change in disease trajectory from increasing acute health service utilisation, to an immediate and sustained long-term reduction in hospitalisation and ED visits."
COPD IDM Christine Jenkins Editorial
"This study provides valuable real-world information showing that IDM is an effective management approach in real-world practice and can reduce hospitalization rates in exacerbation-prone COPD patients with sustained benefits over 3 years."
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